This Privacy Policy explains how Forgepoint Operations Pty Ltd (ABN 99 699 579 952 · ACN 699 579 952) trading as Westforge Works handles personal information collected through the website westforgeworks.com.au and through related business activities.

Westforge Works is a registered business name of Forgepoint Operations Pty Ltd and is not a separate company. Forgepoint Operations Pty Ltd remains responsible for privacy obligations and customer information handling.

1. Information we may collect

We may collect personal information through:

Website enquiries and quotation requests
Uploaded drawings, CAD files, engineering plans and fabrication documents
Uploaded photographs and project specifications
Supplier, contractor and employment enquiries
Workshop administration and customer communications

Personal information may include:

Names, businesses, addresses, telephone numbers and email addresses
Quotation information, fabrication drawings and uploaded plans
Project specifications, workshop photographs and engineering documentation
Correspondence, invoices and payment information
IP addresses, browser information and cookies (see our Cookie Notice)
Analytics data, where analytics are actually enabled

2. Engineering documents

Uploaded drawings, CAD files, workshop plans, fabrication schedules and specifications are treated as confidential business information. We use them only for assessing, quoting or completing requested work, unless otherwise authorised by you or required by law.

3. Sensitive information

Please do not upload the following unless reasonably necessary:

Unnecessary personal information
Medical information or identity documents
Banking information
Confidential third-party engineering documentation you are not authorised to share
Export-controlled or classified information

4. Why we use information

Information may be used to:

Respond to enquiries and prepare quotations
Review engineering feasibility and assess fabrication requirements
Estimate coatings and blasting work
Schedule manufacturing and order materials
Communicate with customers and complete projects
Manage warranties and satisfy legal obligations
Maintain workshop records and improve business operations

5. Who information may be shared with

Where appropriate, information may be shared with:

Forgepoint Operations staff and authorised contractors
Suppliers, manufacturers and freight providers
Accountants, insurers and professional advisers
Regulators, licensing authorities, courts and law enforcement where required

Forgepoint Operations Pty Ltd does not sell personal information.

6. Website analytics and cookies

For information about cookies and any analytics that may be in use, please see our Cookie Notice.

7. Data security

We apply reasonable technical and organisational controls to protect information collected through the website, including uploaded fabrication documentation and customer project information.

8. Retention

Information is retained only as long as reasonably necessary for quotations, fabrication, taxation, warranty, legal obligations and business records, and is then securely destroyed or de-identified.

9. Your rights

You may contact us to request access to, or correction of, personal information we hold about you, or to raise a privacy concern. We will handle requests in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

10. Privacy contact

Privacy Contact
Forgepoint Operations Pty Ltd trading as Westforge Works

Email: info@westforgeworks.com.au
Phone: 0409 788 902
Post: PO Box 4115, Baldivis WA 6171